CONTACT
Steffany Trần
Founder, Principal
For all inquiries —
hello@vyvoi.com or inquiry form
Social —
@vyvoistudio
FAQ
HOW TO
How do I acquire your work?
You can contact me directly at hello@vyvoi.com or this form here for —
→ Current available works for purchase
→ Commissions, customs
→ Trade partnerships
→ Representation inquiries
→ Stockist inquiries
→ Media inquiries
If you need something ASAP, please inquire and I’ll share what I have ready to ship.
GALLERIES / SHOWROOMS
Where can I view / purchase your work?
Los Angeles, CA, USA
→ Galerie Half
Brooklyn, NY, USA
→ Sun at Six
London, United Kingdom
→ The House by M.A.H. Gallery
Online Galleries
→ Claude Home
→ ADORNO
Sài Gòn, Việt Nam
→ Gallery Medium
→ QUE KAAREM
→ Ném Space
San Francisco, CA, USA
→ Abacus Row
TRADE
Do you offer a trade program?
Yes! Vy Voi offers a discount to qualified trade clients (interior design, architecture, hospitality, etc.) with no purchase minimum. Please reach out at hello@vyvoi.com for more details.
COMMISSIONS / CUSTOMS
Can I commission or customize something from you?
Yes — please let me know what specific customization or commission you’re looking for, and I’ll work with you to meet your needs. That includes size, scale, color, or new work altogether.
You can email me your inquiry, or fill out this form here, and I will get back to you with details around timeline + costs as soon as possible.
PARTNERSHIPS + COLLABORATIONS
I’m looking to collaborate on an idea / stock your work at our space. How do I get the conversation started?
Please shoot me an email — always excited to work with new partners!
RENTALS
I’m an art director / producer / stylist / florist, and I’d like to rent your work for an upcoming project or event. Is this possible?
Yes — I have a limited supply of in-stock wares for day-by-day rentals available for pick-up in the NYC area. Send me an email and we can chat through your needs.
PRODUCTION LEAD TIMES
All works have varied lead times but are typically 8-12 weeks due to the handmade nature of every stage of production. Please inquire for the full line sheet with information on lead times for each individual product. Lead times are calculated from the date of the receipt of payment.
SHIPPING + HANDLING
US shipping is either with UPS Ground or FedEx Ground. Tracking details are provided once an order is shipped. Should you need an expedited shipping option, please advise in advance.
International orders are processed with UPS unless otherwise noted. Orders over $500 will ship via DHL Express. For international orders, any import taxes and customs fees are the sole responsibility of the recipient and will be collected by the carrier.
SALES TERMS
Due to the handmade + made-to-order process, all items are final sale.
OTHER INQUIRIES
And of course, for anything else not listed above (e.g., invitations, media, care questions, sharing a new recipe), you can reach out via email :-)
CARE
CLEANING
For functional ceramic wares, hand-washing is recommended to preserve the hand-made qualities of each piece. Depending on the glaze, they may subtly patina over time and with use. For decorative wares, a slightly damp towel to wipe down the outer surface is enough.
For paper surfaces, only use dry methods, such as a duster.
NATURAL VARIATION
All works are made from natural materials and processes—such as firing methods—thus may have slight variations in form and glaze finish. Dimensions and glaze will vary up to 5-10%. Please expect character from handmade work. No pieces are ever exactly alike.